Delivery Methods and Estimated Time of Delivery
When an item is placed in your cart, you are able to select your preferred shipping method and view associated shipping costs.
We use UPS and USPS for our shipments, the level of service can be selected during checkout. If an order is received by 11am ET, it will usually ship the same day, though this is not guaranteed. We do not ship on Saturday or Sunday.
When determining time of delivery, remember that the day of shipment does not count as a day in transit. The following examples illustrate this:
You place an order on Friday at 8am ET and Select UPS 2-Day Air as a delivery method. We are able to ship on the same day. Package ships on schedule and you receive it on Tuesday.
You place an order on Saturday at 12pm ET and Select UPS 2-Day Air as a delivery method. Package ships on Monday and you receive it on Wednesday.
We can not be responsible for delays due to weather and other circumstances that are beyond our control. Please keep this in mind when ordering.
Please note that any attempted changes in delivery (intercepts) once the package has been shipped will result in additional charges.
This map shows expected delivery times using UPS Ground service:
For shipments to an Alaska or Hawaii address, we recommend using USPS Priority Mail for most items. UPS only provides 2-Day or Next Day Services available to these areas.
APO addresses should select USPS Priority Mail during checkout.
To obtain tracking information, log in to your account. If your order has been shipped, a tracking number will show. For USPS Priority Mail deliveries, a delivery confirmation number will be shown.
UPS can not deliver to a PO Box. Please remember this when placing your order.
International & APO/FPO Customers:
International customers please contact us BEFORE placing an order and supply your Postal Code and the item you are interested in. Our checkout process will not calculate shipping costs for international orders. (If a shipping cost is calculated, we will recalculate the correct charge when received.) Click here to contact us. If you place an order without first contacting us, you are agreeing to pay for any additional freight charges that will be added prior to shipment.
Customers shipping to an APO/FPO address, please select USPS Priority Mail for your shipping method and enter your zip code to view freight costs. (UPS services will show as N/A for these Zip codes)
Important additional information will be sent via email after contacting us. Customs fees, taxes, and any duties placed on these items will be the responsibility of the recipient. (Additional information will be supplied to you after contacting us.)
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